State Farm® Insurance Agent Gustavo Soares

"I had an excellent experience with the State Farm insurance agency, and especially with Kate, who provided me with exceptional customer service. From the first contact, Kate was very professional, kind and attentive to all my needs. He explained every detail to me clearly and made sure that I understood my options well before making a decision. You can see that he really cares about helping his customers, which made the whole process very simple and stress-free. Highly recommended!"

"Super cool for an insurance place! Gustavo and his staff are super helpful and friendly. Getting renters, life, auto and disability insurance was way easier than I thought; they make insurance far less intimidating. They truly are a warm-hearted, approachable crew that are not just selling insurance, they are providing peace of mind. Thanks team!!!"

"Excelente"

"I have had nothing but stellar service from both this State Farm office and Michael. He went over and above to look over all my current policies, and offer critical advice on changes to update my homeowners insurance. He noticed several gaps in my policy that could have potentially cost me hundreds of thousands of dollars in the future. He is the best!"

"I had a wonderful experience working with Michael. He took the time to explain everything clearly and made sure I felt confident and comfortable with my life insurance policy. His kindness, patience, and genuine care made the whole process so much easier. I truly appreciate the support in choosing the best plan for me and my family! Thank you Michael"

"Excellent service and price comparison with my current insurance. Michael Agnew provided a detail explanation of the policy and recommendations to save on the cost of my home and auto policy."

"Michael was fantastic to work with! He is professional and kind, and helped guide me through the process for my children's policies. He is prompt and communicative, and really worked with me to set up plans that made sense for my family. Thank you!"

"I was content with what i paid for. The agent was super helpful. Im currently in a tight spot & she was able to get me basic coverage for under a hundred dollars."

"Mike has been a wonderful agent always helpful. Always going the extra mile. thank you Mike."

"I had a great experience working with Gustavo Soares! He was extremely helpful, professional, and made the whole process of getting car insurance quick and stress-free. Gustavo took the time to explain everything clearly and helped me find the best option for my needs. I really appreciated his honesty and dedication. Highly recommend his services to anyone looking for reliable insurance support. Thank you, Gustavo!"

"Dios les bendiga siempre!!!! Este equipo es un excelente ejemplo a seguir, para todas aquellas personas que ocupen su servicio. Mi experiencia en el poco tiempo solositado de su trato, es fenomenal. Muchas gracias por su apoyo incondicional un abrazo bendecido.!!!"

"Una atención magnífica y un servicio genial los recomiendo 100 por ciento 👍"

"I had an incredibly poor experience getting setup with this State Farm office. I was in the process of purchasing a new home and was interested in consolidating multiple other insurance policies (homeowner, multiple landlord policies, auto and umbrella). I went through the process to transfer all of these to State Farm and had a good initial experience with their account manager. After getting all of these policies setup and canceling my previous policies, I was informed that three of the new policies would be cancelled. Two of these are for rental properties. Both the customer service person and I were confused because they were denying a policy on a house that hadn't had a claim. When I asked for more information they dug into this and found out that they have a new rule where if a claim has been made on any of your rental properties in the last 3 years, they cannot start a new policy with you (and there is no budging). This is totally fine and State Farm's prerogative, but it's completely unacceptable that they did not disclose this upfront and "weren't aware" of this rule until I pushed them on why this was being canceled. If they had informed me of this upfront, I would not have gone through the trouble of setting up a new policy and canceling my old ones. Additionally, their underwriters decided that I need a new roof and that repairs would not be sufficient. I requested photos and the survey. They made the assessment that I need a roof base on 3 up close pictures of small sections of the roof, which is not indicative of the overall condition. It's ludicrous that you can make an assessment for a full roof without photos of the entire roof, and then say repairs/partial replacement isn't sufficient. Most frustrating was that in these situations I always had to push for more info. The customer service person would act when I asked questions, but not proactively. I didn’t feel like they cared to keep my business or help find a solution. Stay away. These folks are uninformed and won't advocate for you."

"My Husband and I were loyal customers of 9 yrs... We have had a lot of issues on several occasions with this particular Branch of State Farm. We were left 130 miles from our home. The option on our policy changed without notice to us...we were stranded with our grandbabies. Absolutely we were not happy who would be. I noticed as I looked at all the 5 star reviews... it seems to me that they only allow the 5 star reviews. If they are anything other then that they contact Google to have them removed. The point of this is do your homework ! Snake do not change they just sheed there skin. Beware of these people running this branch of state farm. They lie and it coast alot to the one in need on the side of the road.!! Don't fall for the Lies!!"

"PLEASE!!😡 Do yourself a favor and look to other Insurance Companies and not this one, They left my Wife and Grand Kids stranded on the side of I- 84 and would not tow our car that we have been paying 9 years of coverage on.. They lied to my Wife and I and the absolute worst Insurance Company there is.. We have had multiple problems with them.. Hopefully you find this helpful... P.S. Lies & more Lies from State Farms doesn't get you anywhere but a headache.. Just Bad Insurance Companies that stick it to there Insurers.. State Farm is trying remove this because it is effecting there reviews.. An honest review for the People that should know how they are.. Thanks Google ❤️"

"Have had an amazing experience with State Farm, Michael and Gustavo have went over and beyond to help our business get the proper policies, even when it took working after hours. I highly recommend them to friends, family, business owners, and homeowners."

"This branch of state farm is great. Devon is very knowledgeable and available. Before I ever had an accident and than again after. Thank you so much !"

"Daniela was very helpful! She took the time to explain all of the aspects of my policy. She was very patient with all of my questions. I would highly recommend this team!"

"Seriously! I have had the best experience with Danielle. Above and beyond for the level of service and kindness. Thank you for the effort and efficiency. In a time that we come up against the frustrations of just trying to get through the the day, this time I was absolutely impressed with someone who just helped."

"Jake was great! Very helpful with my renters and auto insurance!"

"Thank you Daniella you were very helpful and respectful."

"I switched my home an auto insurance to State Farm with the great assistance from Caleb Wells. He listened to my needs and matched the exact coverage I was after at a great price. I highly recommend his services."

"We had a wonderful experience at this office! My partner & I needed to set up a new auto insurance policy and decided it'd be better to stop by in person than try to draft our own quote online ~ we are so glad we did! Michael helped us out, and not only did he provide incredible expertise and get us set up with the best policy for our unique needs and situation ~ he was also so kind and fun to talk to. Who knew we'd have such a good time getting auto insurance, lol! We're super grateful, 10/10 recommend this place."

"Daniela Soares goes above and beyond with service, customer care and knowledge. She is a true advocate with any issue, question or concern that may come up. Whether you are getting new insurance, have life changes, buy a home or a car, she listens and walks you through everything - always with a kind and patient voice, her knowledge and support. You will be taken care of, be heard and be happy with this agent and the employees that work with him."

"Polite and speedy with inquiries!"